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Programme Highlights

Tourism Summit Aotearoa 2017 will be a thought provoking day with a mix of panels, keynote speakers and discussions. Commencing at 8.30am and concluding at 5.30pm, with networking drinks until 6.45pm, you’ll leave feeling energised and ready to take our industry forward.

  • The day will challenge your thinking on how we can improve our industry’s competitive advantage.
  • Join the conversation on sustainability and support the launch of the Tourism Industry Sustainability Charter.
  • Listen and learn from non-tourism business leaders on their external perspectives of our industry – what are our blind spots from their perspective, and what do we need to do to change the tourism narrative?
  • TIA CEO Chris Roberts will update the audience on the Tourism 2025 Scorecard and progress towards the $41b goal.

You will hear from domestic and international experts discussing the latest findings and pressure points in the areas of sustainability, innovation, infrastructure, finance, mega trends and the collaborative economy.

Once again, we’ll be joined by news and current affairs anchor Simon Dallow who will moderate the day and keep the conversations going.

Complimentary Pre Summit Networking Function
Join the TIA team and fellow delegates at networking drinks on the evening prior to the Tourism Summit Aotearoa (13 November) from 5pm – 7pm at the ServiceIQ Level 8 Cafe Connect, Plimmer Towers, 2 – 6 Gilmer Terrace, Wellington. Limited to the first 100 applicants. Add this function to your online registration.

8.00am Registration and networking 
8.30am Welcome
Simon Dallow, Summit Moderator and Chris Roberts, Chief Executive, Tourism Industry Aotearoa
8.50am Tourism 2025 score card – how are we tracking?
Chris Roberts, Chief Executive, TIA
9.00am VIP political presentation
Tourism’s license to grow
How can we continue to grow visitor numbers, protect and restore our natural environment and maintain and grow public goodwill? What are our obligations when it comes to investing back into our local communities?
9.20am How can communities be the backbone of successful business?
Lisa Tumahai, Kaiwhakahaere of Te Rununga o Ngāi Tahu
9.55am A collective approach – launching the Tourism Sustainability Commitment
Grant Webster, Chair, Tourism industry Aotearoa and Chief Executive Officer, Tourism Holdings Ltd
10.15am The need for a unified sustainable approach – leaders panel
Lisa Tumahai, Kaiwhakahaere of Te Rununga o Ngāi Tahu
Rachel Brown, Chief Executive Officer, Sustainable Business Network
Richard Lauder, Chief Executive, Real Journeys
Grant Webster, Chair, TIA and Chief Executive Officer, thl
10.40am Morning tea
Innovation is our key USP – use it!
This is not the time for standing still, for short-term planning or safe and steady. We need vision and leadership. Be inspired by innovative thinking that takes us beyond our comfort zone.
11.00am Big picture ideas we can learn from ground-breaking Kiwi innovation
Kirk Hope, Chief Executive, BusinessNZ
11.25am Innovation in a fair trade environment
Matt Morrison, Co-founder, Karma Cola
11.55am New Zealand’s unique people incubator culture
Kirsten Patterson (KP), Chief Executive Officer, Institute of Directors
12.20pm Taking us beyond our comfort zone – panel discussion
Kirk Hope, Chief Executive, BusinessNZ
Matt Morrison, Co-founder, Karma Cola
Kirsten Patterson (KP), Chief Executive Officer, Institute of Directors
12.30pm Lunch
Click on the TAB above for the afternoon sessions
Present and future challenges
Grasping the opportunity and embracing disruption will be key to how we sustainably grow as an industry. How do we unlock the next chapter for our industry?
1.50pm Succeeding in a disruption-led innovative digital world
Chris Riddell, Futurist
3.00pm Afternoon tea
3.20pm Innovative solutions to complex infrastructure problems
James Rosenwax, Executive Director, Cities, AECOM
4.00pm Is a new wave of investment coming?
Nick Miller, Investment Director, Blue Sky Private Equity
4.40pm What will success look like for tourism business growth? – panel discussion
James Rosenwax, Executive Director, Cities, AECOM
Chris Riddell, Futurist
Chris Roberts, Chief Executive, Tourism Industry Aotearoa
Nick Miller, Investment Director, Blue Sky Private Equity
5.10pm 2018 Scholarships awarded and closing address
Grant Webster, Chair, TIA and Chair, Tourism Industry New Zealand Trust

5.30pm Networking drinks


6.45pm Event close

Speaker Spotlight

Chris Roberts

Chris Roberts

Chief Executive, Tourism Industry Aotearoa

Chris joined TIA as Chief Executive in July 2014. Previously he was a General Manager at Tourism New Zealand, with responsibility for government and stakeholder relations.

Chris began his working life as a radio journalist. From senior editor roles at Radio New Zealand he moved to Parliament, which included working for the Minister of Tourism. Chris was involved in the development of the New Zealand Tourism Strategy 2010, the first attempt to have a collaborative industry strategy.

Simon Dallow

Simon Dallow

Summit Moderator

Simon Dallow co-hosts ONE News with Wendy Petrie each weeknight at 6pm.

After completing his legal studies, Simon practised as a litigation and insurance lawyer in Auckland before embarking on his OE. He spent the next six years as a freelance tour director, sharing his passion for things European with thousands of tourists from around the world.

Since returning to New Zealand in 1993, Simon has been employed by TVNZ as a presenter for ONE News and has anchored programmes right across TVNZ’s news and current affairs stable.

Simon is a father of two who considers himself an average Kiwi bloke, and is passionately interested in sports and current affairs.

Lisa Tumahai

Lisa Tumahai

Kaiwhakahaere of Te Rununga o Ngāi Tahu (TRoNT)

Lisa Tumahai is the Rūnanga Representative for Te Rūnanga o Ngāti Waewae, and was appointed Kaiwhakahaere in June 2017 until the elections take place in November 2017. She was the Deputy Kaiwhakahaere – the first wahine to hold the position – from 2011 until November 2016 when she was appointed Interim Kaiwhakahaere.

Lisa is a direct descendant of Te Riaki and Teoti Tauwhare of Arahura, daughter of Gay and Tahana Tauwhare and is married with two children and one whangai.

She has been the representative for Ngāti Waewae since 2001 and is currently the chair of Te Here, the tribal council’s internal matters committee. Lisa is committed to fulfilling the Ngāi Tahu 2025 aspirations and securing the wellbeing of Ngāi Tahu whānau.

Richard Lauder

Richard Lauder

Chief Executive, Real Journeys

Richard Lauder held chief executive positions at five successful companies over a 20 year period in manufacturing, aviation and infrastructure contracting prior to joining Real Journeys in 2012. Real Journeys runs extensive tourism operations from Te Anau into Fiordland National Park and operates the historic TSS Earnslaw and Walter Peak Station in Queenstown. Other Real Journeys businesses include Cardrona Alpine Resort, the International Antarctic Centre and Stewart Island Experience.

Grant Webster

Grant Webster

Chair, Tourism industry Aotearoa and Chief Executive, Tourism Holdings Ltd

Grant Webster was appointed CEO of thl in December 2008, before which he was Chief Operating Officer – Attractions Division with the company for three years.  Grant’s background includes senior executive roles and directorships across the tourism, hospitality, gaming and retail industries. Immediately prior to joining thl Grant was a General Manager at SKYCITY Auckland.

Rachel Brown

Rachel Brown

Chief Executive Officer, Sustainable Business Network

The founder of SBN, Rachel is passionate about the role business plays in transforming our economy to a sustainable one. She’s a self-confessed ‘tree hugger’ who firmly believes leadership has to come from business – the engine of change for the better. She’s keen on cycling, walking, sewing and loves good food and wine. She’s also the mother of two young kids and loves getting to know new people.

Matt Morrison

Matt Morrison

Co founder, Karma Cola

From the Army to NZ Treasury, Matt Morrison has had an intriguing career history. Most recently as a senior advisor at Treasury, Matt was responsible for monitoring the Ministry of Agriculture and Forestry, the Ministry of Fisheries and the New Zealand Food Safety Authority. His time in the army saw him stationed as an officer in East Timor. Prior to that working for the New Zealand Government’s export credit agencies, he has led finance projects to bring Energy plants into Fiji, an Aquarium into Turkey and Whiteware processing lines into Turkey and Russia. Matt has been part of a range of sustainable business initiatives prior to co founding All Good Organics with Simon Coley and Chris Morrison. Together they launched New Zealand’s first Fairtrade bananas in February 2010, despite being told they were ‘cowboys’ and that no one would be willing to pay $1 more for a bunch of bananas. Seven years on, All Good has proven the skeptics wrong showing that people do want ethical produce and carving out a good share of the highly competitive NZ banana category. In 2012, they launched Karma Cola a fairtrade and organic range of soft drinks that support small producers which can now be found in more than 20 countries.

All Good and Karma Cola were founded on the principles of being good for the grower, and good for the land – these principles embody the meaning of equality and Matt will be sharing how All Good’s purpose works towards and delivers on providing equality for all. Because after all, what goes around comes around.

Kirk Hope

Kirk Hope

Chief Executive, Business NZ

Kirk Hope is Chief Executive of BusinessNZ, New Zealand’s leading business advocacy group, representing thousands of businesses of all sizes.

Mr Hope and his Wellington-based team work with companies, organisations and political and other decision makers, advocating for New Zealand’s success through sustainable economic growth.

Before joining BusinessNZ, Kirk was CEO of the New Zealand Bankers’ Association. Prior to that he was Executive Director of the Financial Services Federation, the industry body representing the non-bank sector. He has previously held a range of senior positions at Westpac, including Head of Government Relations and Regulatory Affairs.

A qualified barrister and solicitor, Kirk holds a Master’s degree in law, focused on regulation of financial services, and a Bachelor and Post-Graduate Honours degree in political science. For five years he was a member of the Commercial and Business Law Committee of the New Zealand Law Society.

Kirsten (KP) Patterson

Kirsten (KP) Patterson

Chief Executive Officer, Institute of Directors

Kirsten Patterson (known as KP) is the Institute of Directors Chief Executive. Formerly the Country Head of Chartered Accountants Australia and New Zealand, she is a qualified lawyer, Chartered Fellow of the Human Resources Institute of New Zealand, and has extensive governance and leadership experience. She is also a strong advocate on diversity issues.

James Rosenwax

James Rosenwax

Executive Director, Cities, AECOM

Cities have never been more important, nor the competition among them more intense. At AECOM, we have acknowledged this and have a team of dedicated specialists who connect the best ideas and insights from across the globe to help cities overcome their challenges and build brilliant futures. James Rosenwax leads this team across Australia and New Zealand as the Executive Sector Director – Cities.

James’ philosophy is rooted in his desire to reframe the questions arising when solving the most complex challenges faced by our urban metropolises. Efficient transport, equitable access to essential infrastructure, governance and technology enabled collaboration, resilience, place and connectivity are his current focus areas when optimising urban environments – after all when all these elements combine, we don’t just create smart cities; cities become visibly vibrant and delightful. They shine.

Chris Riddell

Chris Riddell


Chris Riddell is Australia’s most sought after futurist, and an award-winning, industry-recognised keynote speaker on digital. He is also a renowned strategist and global emerging trend spotter for businesses and leaders in today’s disrupted world.

Chris Riddell was the first-ever Chief Digital Officer (CDO) for MARS Incorporated in Australia and New Zealand, architecting the corporate digital strategy behind brands such as Whiskas, Pedigree, Wrigley, Starburst, Masterfoods, Snickers and Maltesers. He is frequently called on as a futurist, speaker and expert commentator to give insights into consumer technology trends within traditional media. Chris is a regular on Channel 7’s The Morning Show, The Daily Edition prime time shows, and ABC 774 Radio. His insights and expertise as a trend spotter extend far beyond the walls of the corporate world.

Chris believes that being a futurist isn’t simply about ‘putting your finger in the air, and saying what the future might be’, but about ‘authentically embedding yourself into the very space from where true innovation and disruption is taking place, analyzing future and emerging trends, then distilling them into a clear and meaningful keynote message’.

Nick Miller

Nick Miller

Investment Director, Blue Sky Growth Capital

Nick is an Investment Director in the Blue Sky Growth Capital team, responsible for the origination, execution and management of investments within the growth capital portfolio, including leading the investment into NZ tourism operator, Active Adventures in 2017.
Before joining Blue Sky, Nick was at Sovereign Capital, a UK mid-market private equity firm that specialises in buy-and-build investments. At Sovereign Nick was responsible for investing growth capital in established healthcare, IT services and business services companies to assist in their growth organically and through acquisitions.

His experience prior to private equity included working in the principal investment arm of Babcock and Brown and advising on Mergers and Acquisitions at ABN AMRO in Sydney.

Nick has a Masters of Business Administration (Distinction) from London Business School, as well as a Bachelor of Engineering (First Class Honours) and a Bachelor of Commerce from the University of Queensland.

Delegate Information

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Te Papa
55 Cable Street, Wellington

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Dress Code

Smart casual or business attire is recommended.

Getting There

A short stroll from public transport with car parking available at Te Papa at 55 Cable Street.


The QT Museum Wellington has offered delegates a preferential rate. Email and mention a rate for attending the Tourism Summit Aotearoa.

Thank you to our Tourism Summit Aotearoa Supporters

TIA Strategic Partners

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