8 November 2018, Wellington


Tourism Summit Aotearoa 2018 will be a thought provoking day with a mix of panels, keynote speakers and discussions. Commencing at 8.15am and concluding at 5.30pm, with networking drinks until 6.45pm, you’ll leave feeling energised and ready to take our industry forward.

Complimentary Pre-Summit Networking Function
Join the TIA team and fellow delegates at networking drinks on the evening prior to the Tourism Summit Aotearoa (7 November) from 4.30pm – 6.30pm. Please note this will now be held at the New Zealand School of Tourism, Level 2, Eagle Technology House, 135 Victoria Street, Wellington.Limited to the first 150 registrations. Add this function to your online registration.

Check back regularly for updates and more information on the programme.

7.30am – Registration desk opens
8.15am – Mihi whakatau
8.20am – Introduction Simon Dallow, Summit Moderator

Kia ārahi – Lead

Leading the industry to a successful future

8.30am – Tourism 2025 Scorecard – how are we tracking? The current state of our industry
Chris Roberts, Chief Executive – Tourism Industry Aotearoa
8.45am – Beyond Tourism 2025 – where to next? Resetting the industry’s growth framework and developing new strategies
Chris Roberts, Chief Executive, Tourism Industry Aotearoa and Iain Cossar, General Manager Tourism and Economic Development, MBIE
9.15am – Leaders Panel – How do we get the future we want?
Panel: Iain Cossar, General Manager Tourism and Economic Development, MBIE; Kristin Dunne, CEO, Tourism Bay of Plenty; Richard Lauder, Chair, TIA and CEO, Wayfare Group; Chris Roberts, CEO, TIA  Facilitator: Simon Dallow.
10.00am – Political update
Eugenie Sage, Minister of Conservation, Minister for Land Information and Associate Minister for the Environment
10.20am – Morning tea

Kia tūhono – Connect

Supporting our industry and our host communities

10.40am – Connecting with communities – another industry’s approach
Jenny Cameron, General Manager Responsible Dairy – DairyNZ
11.10am –  Keynote speaker
Lisa King, Founder, Eat My Lunch
Eat My Lunch is one of New Zealand’s most successful social enterprises. On a mission to ensure no Kiwi child goes to school hungry, Lisa has been a Women of Influence Award winner for business and community.
12.00pm –  Panel discussion – How do we engage with our host communities? Are we doing a good enough job?
Peter Harris, Economic Development Manager, Queenstown Lakes District Council; Les Morgan, Director of Hotels, Sudima Hotels; Kauahi Ngapora, General Manager, Whale Watch Kaikoura; Kylie Wilson, Chief Operating Officer, New Zealand School of Tourism. Facilitator: Simon Dallow
12.45pm – Tourism Industry New Zealand Trust 2019 Scholarships Presentation
12.50pm – Lunch

Kia whakaohooho – Inspire

Raising standards, inspiring people and telling our story

1.50pm – Our industry inspirations – New Zealand Tourism Award winners tell their stories
The complete tourism story – Grant Webster, Chief Executive – Tourism Holdings Limited
Guardians of the island – John Barrett, Managing Director – Kapiti Island Nature Tours
2.30pm – Tourism Sustainability Commitment – the journey so far
Lynn Robinson and Megan Williams, Tourism Sustainability Advocates, TIA
2.50pm – Storytelling – case studies
Inside stories – Sarah Morgan, Head of Engagement, NZ Story
The Waikato story – Jason Dawson, Chief Executive, Hamilton & Waikato Tourism
3.30pm – Afternoon tea
3.50pm – International keynote speaker
Meaning and Mastery
Phill Nosworthy, global speaker, brand advisor and change maker
Stories are powerful! They sit right at the heart of all future success in this industry. This session is a short and sharp masterclass in how to create stories that inspire, inform and emotionally engage the people that matter to you most.
4.50pm – Emerging Leaders Panel
Hear from up and coming leaders in the tourism industry
Danielle Davies, Business Development Manager – International, SKYCITY; Alex Gadd, Analyst, Deloitte; Reuben Keyes, TINZT scholarship winner and New Zealand School of Tourism student; Luke Taylor, Emerging Tourism Leader Award winner and General Manager, Go Orange. Facilitator: Phill Nosworthy
5.20pm – Closing remarks
Simon Dallow, Summit Moderator
5.30pm – Networking drinks in partnership with ServiceIQ

Speaker Spotlight

Phill Nosworthy

International keynote speaker - Phill Nosworthy is a multi-disciplined executive coach, global speaker and influential change-maker driven to assist organisations and the valuable people who make them tick over create businesses, brands, careers and personal life...

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Lisa King

Social entrepreneur Lisa King is on a mission to ensure no child goes to school hungry, starting in our own backyard. Lisa is the founder of Eat My Lunch, one of New Zealand’s most successful social enterprises. Lisa was named the Women of Influence in 2016 for...

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Eugenie Sage

Eugenie Sage is the Minister of Conservation, Minister for Land Information and Associate Minister for the Environment. She has been a Green MP since 2011. Before that she was an elected Environment Canterbury regional councillor. For much of her adult life she has...

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Te Papa, Wellington

8 November 2018

Join us to exchange ideas and information on tourism New Zealand-wide.

Thank you to our Tourism Summit Aotearoa Supporters